20th February 2001 - Having developed one of the leading UK integrated platforms for web based communication, YAC has announced that it is now offering its innovative development capability to enterprise clients.

YAC has added the latest in speech recognition and text-to-speech technology to its proven carrier class communications platform, firmly putting it in a leading position to provide the latest in voice technology to the enterprise.

Voice requested services such as news updates and sports results are just the start of the web-based information that is being made available through simple voice commands. Voice Portal technology, which YAC now delivers, allows users to verbally request information and receive web based content through their telephone - both fixed line and mobile.

YAC is strongly positioned to provide market leading voice based solutions in a marketplace that the Kelsey Group predicts will have a turnover well in excess of $12 billion before 2005. The Kelsey Group further predicts that there will be over 10 million users of voice access services by 2002.

In addition to the Personal Numbering and Conferencing services that have already garnered YAC 300,000 customers, YAC will now be offering enterprise customers Email to Speech, Voice Portal, Voice enabled M-Commerce and Unified Messaging Solutions.

Mike Feerick, CEO and Chairman of YAC Ltd, commented: "YAC is launching its Voice Enterprise Services division in response to market demand. We have already had companies coming to us and requesting voice solutions and have decided to extend this service to the wider enterprise marketplace".

Feerick continued: "There are numerous benefits for the enterprise in voice solutions, for example YAC can provide an IVR system integrating speech recognition and text-to-speech technology that reduces call agent costs by up to 40%. Furthermore, an ISP or Enterprise that integrates with YAC Voice Portal technology, voice enabled m-commerce and email to speech solutions will increase customer loyalty, reduce churn and increase non-advertising driven revenue. It is solutions like these that we have seen companies coming to us to provide answers to and it is with great excitement and enthusiasm that we bring them to the wider enterprise market".